Steve Ochani wrote:

On 31 Mar 2006 at 19:34, Jay wrote:

I am pretty new to tomcat. I recently read a post http://marc.theaimsgroup.com/?l=tomcat-user&m=114372017420869&w=2
which solved a problem I have been having for tomcat 5.5 also.  I
thank that person for posting the solution.  I also read some of the
responses from what appear to be the tomcat developers and was very
dissappointed. I also think that is a usability problem for newbs. like tomcat team wants tomcat to only be usable for advanced users to
me.  This frankly dissapoints me.

I disagree. I don't know too many software products and their developers that help out regularly on their support forums and e-mail lists.

Personally speaking (writing), as a developer (not for tomcat) and systems admin I notice that most new people do not try to help themselves first. They don't bother to read any documentation/instructions or hardly any at all and they don't bother to use a search engine as google. On top of that a lot of these people, when they post questions, they do not contain enough clear information for other people to help them.
Hopefully I don't fall into these types of newbies; I try to give as much information as I can when asking a question. I also spend a lot of time googling and reading the Tomcat docs before asking here, but I find that the tomcat docs are far too general for a newbie like me to get anything useful out of them. Also, in many cases, they talk more about how things have changed from previous versions than they do about how to use the current version. That's fine if you are used to an older version, but someone who started with a recent version doesn't have much of a starting place.

I guess this post is mostly a request for more description in the Tomcat docs, particulaly of the type "If you want to do this, here's what settings you put in and where", or "If you set this setting to this value, here's what it does, and this is why you might (and might not) want do to it that way". Sometimes, just an additional sentence or two in the docs would have saved me hours of work and searching. For a specific example, a few weeks ago I was asking about the caseInsensitive settings for contexts. After much digging, I finally figured out that it only applied to the individual resource name, and not the context path; the fact that context paths are *always* case-sensitive (and in fact, that is part of the spec) is never mentioned anywhere.

Thanks for listening,
Dave



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