HI Mark ,

  Thank you so much , i will enable the debug mode and do the testing and
let you know once done.

Thanks & Regards,
Jackson J

On Fri, May 21, 2021 at 11:35 PM Mark Phippard <markp...@gmail.com> wrote:

> On Fri, May 21, 2021 at 8:49 AM jackson <jacky3...@gmail.com> wrote:
> >
> > Hi Team,
> >
> > We are using subversion 1.7 version and we are facing issues very often
> when the users trying to commit or checkout they are getting HTTP 500 error
> and the user is getting locked out.  The users are authenticated via LDAP.
> >
> > At first we thought it was a server resource crunch issue and we
> increased the server resources but still we are getting the same problem
> >
> >
> > We have around 100+ users accessing the repos and the CPU utilization is
> normal as checked in sar report.
> >
> > Any advice on the same.
>
> If you are getting a 500 then often there will be something logged in
> the Apache error log, it might be helpful to see what error, if any is
> logged. If the errors are predictable and reproducible then setting
> Apache to log DEBUG can also help. This logs a lot though so it is
> only useful if the errors can be reproduced easily in a short amount
> of time.
>
> On the server, Subversion is not really involved in the authentication
> process. That is all handled by Apache and in this case the LDAP
> modules. The Apache httpd version will probably be more relevant than
> the Subversion version for fixes to these problems. I can recall a few
> problems where setting LDAPTimeout to a low value like 5-10 seconds
> can fix some problems. I do not remember these resulting in 500 errors
> though, I seem they were more hung connections.
>
> Maybe if something is logged in error.log it could lead to some
> solutions. From what you have provided so far though, it sounds like
> the solutions would be in Apache httpd fixes more than it would be
> Subversion.
>
> Mark
>

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