Alex,
(if you have the time...) You should challenge this sender to provide
evidence that your user signed up for their messages. Tell them that it
isn't good enough to receive an IP address and date/time-stamp. You want
to know what action your user took to get on their distribution list.
(then possibly share that information here and with Mail Chimp)
It could very well be that your user signed up for their services in
some way - but either forgot - or the messages got rebranded in such a
way that your user didn't recognize it? But it is also possible that
they were added via a purchased list or something bad like that.
Rob McEwen
invaluement.com
On 10/4/2017 11:23 AM, Alex wrote:
Hi, we have a user complaining about receiving email from a solar
panel company and want us to block it. The problem is that it
originates from mailchimp, which is whitelisted.
It's my belief that mailchimp is safe to whitelist (mcsv.net).
However, what happens when an email is received that needs to be
blocked? Do you just report it?
Chances are probably good that I could click the "unsubscribe" link
and just unsubscribe the user, and will probably do that, but I'm
looking for a more general solution.
I'll also report the sender to mailchimp, but the email looks like
they're following all the rules. The sender is
[email protected].
Should I block the From address in postfix?
Is it possible to blacklist the From when the sender is whitelisted?
--
Rob McEwen
http://www.invaluement.com
