It did. At first I couldn't figure out why it was HTML because the software was sending plain text message. When I realized it was sendgrid tracing method that was converting the messages to HTML in order to embed the img tag so I turned off the tracing.
-----Original Message----- From: Dianne Skoll [mailto:d...@roaringpenguin.com] Sent: Tuesday, August 08, 2017 8:43 AM To: users@spamassassin.apache.org Subject: Re: Sender needs help with false positive On Tue, 8 Aug 2017 07:36:01 -0500 David Jones <djo...@ena.com> wrote: > The origin of the email and the path it takes makes a big difference > in how it's filtered. Sure, but doing a plain-text message with no HTML will immediately knock 2.2 points off the score. That's a pretty cheap and easy win. Regards, Dianne.