On 15.12.2014 20:14 UK Time, Tom Hendrikx wrote:
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On 15-12-14 19:16, Herbert Eppel wrote:
On 15.12.2014 18:03 UK Time, Joe Quinn wrote:
On 12/15/2014 12:34 PM, Herbert Eppel wrote:
On 15.12.2014 17:27 UK Time, Joe Quinn wrote:
On 12/15/2014 12:20 PM, Herbert Eppel wrote:
I use QiQ.co.uk for web hosting and associated e-mail
services. QiQ offer SpamAssassin as an integrated feature
that is accessible via cPanel – see screenshot below.
In view of the fact that some of my domains are
increasingly inundated with spam, I would like to reduce
the SpamAssassin score from the default value of 5 to a
lower value, in order to make SpamAssassin more
'aggressive'. However, I don't really want to enable Spam
Auto-Delete because I want to be able to check the spam
folder for false positives, but apparently there is no way
to change the setting without simultaneously enabling the
"Spam Auto-Delete" function.
Am I missing something?
Thank you
Herbert Eppel www.HETranslation.co.uk
You'll need to ask QiQ. SA is only a classifier. It takes an
email as input and outputs score results, plus a modified
email with spam headers.
I would also caution against lowering the score threshold
more than 0.5 or so. There's a point where it goes from
"catching more spam" to "catching more of everything".
Thanks for your reply.
I already asked QiQ support. They asked me to ask SA :-)
Here is their reply: /I will take a look at the filter but
would imagine if that is how Spam Assassin made the program
that way, then there is nothing we can do to change it, though
contacting Spam Assassin for advice may be the way forward, as
we do not provide Spam Assassin, it is a part of cPanel - both
third party programs./
The question remains: How can I change the SA score without
simultaneously enabling the "Spam Auto-Delete" function?
Perhaps I need to ask cPanel support?
Herbert Eppel www.HETranslation.co.uk
(bringing this back on list)
Quite likely. I am not familiar enough with cPanel to know the
level of configuration it gives, but my educated guess would be
that it's up to QiQ to configure their install of cPanel. It
shouldn't hurt to ask cPanel people anyway, even if it's just for
them to say exactly what options QiQ should set that opens the
option to classify without discard.
Ooops, I didn't realise I had replied privately. Thanks for your
further reply.
Is there another way to access the SA score setting, outside
cPanel?
I think this is more a cPanel question than a spamassassin one. A very
quick google pointed me towards
https://documentation.cpanel.net/display/ALD/Apache+SpamAssassin
After skimming that, it seems to me that your hosting provider (QIQ)
needs to configure cPanel for you in order to have mail labeled as
spam delivered (to your spam folder or otherwise). Also, in the
default settings, mail labeled as spam by spamassassin is already
dropped (auto-delete spam): you can only change the score threshold in
the gui.
So RTFM, try out some cPanel settings, and contact QIQ when you have a
better understanding of what you can do yourself, and what cPanel
should be able to provide given that QIQ does some tweaking for you.
As far as the level of technical insights you've shown in your
messages until now, I don't think it's useful (or fair) to get into
the gory details of spamassassin config with you. I'm not being
unfriendly but I'm guessing that you use cPanel for a reason: you're
not the seasoned (e-mail) admin that is comfortable tinkering with
command line and manual config file editing.
Kind regards,
Tom
Thanks for your reply.
FWIW, I regard myself as quite a seasoned computer and e-mail user, and
I'm not afraid of editing the registry and Mozilla config files, for
example, provided I have some guidance.
It's just that the finer details of spam prevention are quite new to me.
With my other mail accounts (Gmail and GMX), spam is automatically
handled very adequately at the server level, but it seems manual
tweaking is required with my QiQ accounts in order to get the spam
situation under control.
As for spam auto-delete, the screenshot I sent with my original message
shows that this is in fact disabled.
Regards
Herbert Eppel
www.HETranslation.co.uk
