Was more curious as to the general thoughts on this, whilst I don't deal directly with the support tickets, I wouldn't wish that situation on anyone.
On 24/10/14 14:16, Axb wrote:
Considering Zen's size I wouldn't do it unless you want to generate yourself a huge amount of support tickets.
On 24/10/14 14:14, Kevin A. McGrail wrote:
I would never reject based on it but we score based on it for our internal uses.
Agreed, we check and mark potentially dynamic PTRs and use that in a score based rejection - though only implemented recently. -- Paul Stead Systems Engineer Zen Internet