Chatting in #zimbra about this with one of their main devs,

DEV: SA config in 8.0.x and previous is an utter mess

ME: Oh, ipgrade to 8.5 to save headaches?

DEV: yeah, except spam training is broken in 8.5 for other reasons...
DEV: although it's trivial to fix

DEV: https://bugzilla.zimbra.com/show_bug.cgi?id=95302
DEV: has the fix for manually fixing spam training in 8.5 until 8.5 p2 is 
released

So, it seems likely this IS Zimbra ... I'm gonna get started on the upgrade and 
see what happens b4 spinning wheels further here.

Thanks for the pointers/comments to get me here!


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