Hi Marcin, I'm affiliated with Mailspike and just want to say that we have changed the contact form so you now have a option specify that you are contacting as Self-employed or private.
We have also configured ab...@mailspike.org if you need to contact directly. Regarding your original problem, we don't use user feedback as a rule but you can send some samples ( arf format prefered ) along with your complain and we will take a look. Regards, José Borges Ferreira On Tue, Sep 9, 2014 at 10:39 AM, Marcin Mirosław <mar...@mejor.pl> wrote: > W dniu 29.08.2014 o 23:36, Dave Warren pisze: >> On 2014-08-29 02:38, Marcin Mirosław wrote: >>> So what should I do in your opinion? I'm getting spam to my private >>> spamtrap so I can't fill fields about company - it doesn't matter where >>> I'm hired for reporting spam. What if I would be unemployed? Then I >>> would have to lie about company? IMHO it is the way to hinder sending >>> complaints from users. >> >> If you're not willing to provide the information they request, and they >> won't accept an inquiry without it, then you're left with a different >> choice: 1) Do nothing, 2) Cease using the service. >> >> From their perspective, either the policy will increase the quality of >> reports they get by reducing the noise, allowing them to focus on real >> queries, and ultimately increasing the quality of the list, or it will >> discourage people from reporting, decreasing the quality of the list, >> resulting in less users and less relevance. >> >> They've made their choice, now you get to make yours. Personally, I'm >> quite pleased with their performance, and I have no problem identifying >> myself when I contact a company. If I'm acting on my own behalf, I'd put >> "Personal" or "None" or "N/A" into a form, and if it's not accepted, oh >> well. > > Hi! > In a half of past week I asked them about how should I report spam to > them. I didn't get any answer yet. I don't expect to get it in future. > For me they are unreliable as a RBL provider. >
