Its marked no spam. So where is the problem?

--
Michael Scheidell
CTO SECNAP Network Security
561-948-2259<tel:5619482259>


-----Original message-----
From: Sergei <ser...@publicschoolworks.com>
To: Michael Scheidell <michael.scheid...@secnap.com>
Cc: "users@spamassassin.apache.org" <users@spamassassin.apache.org>
Sent: Mon, Apr 18, 2011 18:56:47 GMT+00:00
Subject: Re: whitelist

Thanks for a quick reply. Here are the headers (I've replaced the sender's user 
id with SOMEUSER):

Received: from [127.0.0.1] (helo=silent.office.publicschoolworks.com)
        by dev.publicschoolworks.com with esmtp (Exim 4.71)
        (envelope-from <someu...@mail.ru>)
        id 1QBrsv-0005FR-R2
        for sergei@localhost; Mon, 18 Apr 2011 13:05:13 -0400
Received: from 64.18.218.22 [64.18.218.22]
        by silent.office.publicschoolworks.com with POP3 (fetchmail-6.3.9-rc2)
        for <sergei@localhost> (single-drop); Mon, 18 Apr 2011 13:05:13 -0400 
(EDT)
Received: from [217.69.129.68] (helo=f9.mail.ru)
        by publicschoolworks.com with esmtp (Exim 4.73)
        (envelope-from <someu...@mail.ru>)
        id 1QBrrx-0007Ui-Ey
        for ser...@publicschoolworks.com; Mon, 18 Apr 2011 13:04:13 -0400
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=mail.ru; 
s=mail;
        
h=Message-Id:Content-Transfer-Encoding:Content-Type:Reply-To:In-Reply-To:References:Date:Mime-Version:To:From;
+bh=Wj3bf777uBMhFh4gXD8aW8FRJbmnzVaxNz55aqRK6O4=;
        
b=hgCB+/VxNs1WA+F7YbZ2WL2EWDNtHc3nufO5Wt1IAyyvX2NMxXtolvooMm40QIK7VWCz9FBydC5ac1lbaHBisBDIk5Obs4yQ+CoF1IQxVTJcfs1hMs2sb5wYBME9L9Ss;
Received: from mail by f9.mail.ru with local
        id 1QBrpH-0005WZ-00
        for ser...@publicschoolworks.com; Mon, 18 Apr 2011 21:01:27 +0400
Received: from [92.113.60.56] by e.mail.ru with HTTP;
        Mon, 18 Apr 2011 21:01:27 +0400
From: SOMEUSER_FIRST_NAME SOMEUSER_LAST_NAME <someu...@mail.ru>
To: Sergei Gerasenko <ser...@publicschoolworks.com>
Mime-Version: 1.0
X-Mailer: mPOP Web-Mail 2.19
X-Originating-IP: [92.113.60.56]
Date: Mon, 18 Apr 2011 21:01:27 +0400
References: <e1qbufb-0001xl-00.someuser-mail...@f238.mail.ru> 
<e1qbrxu-0007hr-00.someuser-mail...@f271.mail.ru> 
<20110418164945.GA18977@localhost>
In-Reply-To: <20110418164945.GA18977@localhost>
Reply-To: SOMEUSER_FIRST_NAME SOMEUSER_LAST_NAME <someu...@mail.ru>
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: base64
Message-Id: <e1qbrph-0005wz-00.someuser-mail...@f9.mail.ru>
X-Spam: Not detected
X-Mras: Ok

===========================

In my user_prefs:

whitelist_from someu...@mail.ru
whitelist_from_spf someu...@mail.ru

I did restart spamd.

Thanks!
  Sergei

On Mon, Apr 18, 2011 at 02:48:05PM -0400, Michael Scheidell wrote:
> On 4/18/11 2:44 PM, Sergei wrote:
> >Hello everybody,
> >
> >I can't figure out why even after I put an address into a whitelist
> >(whitelist_from), it's still marked as SPAM. Sorry if this is a common
> >question. Would be grateful for any suggestions.
> >
> >Thanks,
> >   Sergei
> need a LOT more info.
>
> post full headers (not email) and post the EXACT LINE YOU USED in local.cf
>
> you did restart spamd after, right?
>
>
>
> --
> Michael Scheidell, CTO
> o: 561-999-5000
> d: 561-948-2259
> ISN: 1259*1300
> >*| *SECNAP Network Security Corporation
>
>    * Best Intrusion Prevention Product, Networks Product Guide
>    * Certified SNORT Integrator
>    * Hot Company Award, World Executive Alliance
>    * Best in Email Security, 2010 Network Products Guide
>    * King of Spam Filters, SC Magazine
>
> ______________________________________________________________________
> This email has been scanned and certified safe by SpammerTrap(r).
> For Information please see
> http://www.secnap.com/products/spammertrap/
> ______________________________________________________________________

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