On Fri, Oct 16, 2009 at 12:49 PM, Adam Katz <antis...@khopis.com> wrote: > Does anybody here know anything about the legitimacy of Constant > Contact <http://www.constantcontact.com/anti_spam.jsp> ?
Hello, I work for Constant Contact. We take reports of spam very seriously. Complaints are processed through our abuse@ address but you won't ever hear what happened to it there other than an auto-ack. If you'd like to send me any complaints I can let you know what became of them. We have a very large compliance and list review group who investigates the complaints and speaks with customers about where their lists came from etc.. Of course we do a lot of preprocessing of their lists when they upload them so we can detect bad senders before they even mail. Obviously some gets through (or we wouldn't be having this conversation) and for that we rely on complaints/bounce rates/unsubscribe rates to point us to the problems. feel free to reply to me offlist if you want further info. Tara Natanson
