Evan Platt wrote:
At 08:28 AM 9/30/2009, you wrote:
If you want to tell somebody how to unsubscribe, please do it off
list. Why doesn't the list block messages which contain a single
"unsubscribe" in the body or an empty body with "unsubscribe" in the
Subject line? I got bored of seeing these on the various lists I'm on
so I blackhole them at the MTA level. All I see now is the people
replying to them to say "Here's how you do it". By all means, reply,
but there's no need to reply to the list.
Because about 90% of the time, someone else will want to unsubscribe too.
And if they see the 'unsubscribe' message, they somehow think that's
how to unsubscribe.
So, if they see the first request, and then see the message with the
correct instructions, they may follow it.
But I agree, a better solution is to have the list server 'reject'
unsubscribe messages. :)
A better solution would be to automatically handle the request as it was
intended.
This is the kind of User Interface design issue that just makes me insane.
Rewrite it as necessary, forward it to the list manager and be done with it.
This is on par with the classic form submit message "The following
fields are required: . . . " Well if the fields are required, the submit
button shouldn't be active until they're filled.
It's no wonder non-technical people feel intimidated by computers.
Software still lets them do the "wrong" thing, even when their intent
was obvious.
Terry
--
Terry Carmen
CNY Support, LLC
http://cnysupport.com
