On Tuesday 12 May 2009, LuKreme wrote:
>On 11-May-2009, at 17:20, Marc Perkel wrote:
>> mouss wrote:
>>> Is phishing really a problem for banks? I don't think so.
>>
>> You're kidding right?
>
>No, he has a point. The people with the problem are the customers. The
>bank is at best neutral and at worst couldn't care less.
>
And likely won't care until such time as a customer, whose account was hacked
and cleaned out, successfully sues for several millions. That gets their
attention cuz it can be seen on the bottom line.
I find my bank at least (and thank $DIETY it has no connection to a certain
big one being bailed out, they truly haven't got a quarter to call anybody who
might care) is very responsive to that which will cost them money. Years ago,
when they first started doing the online thing, which I find handier than that
famous button on the outhouse door, they supported windows XP and IE5 only and
refused to help me with login details because I was running linux and mozilla
(yeah, that is old) so I got in the truck and drove down there and offered to
move my account across town. It was in the range of 25k at the time.
Eyebrows went up, a long ways, and girls in cubicles were suddenly busy on the
phones. 10 minutes later one of them came out with a printout that gave me an
address that bypassed all their active directory crap & took me straight to
the login screen. It worked, and is still working 7 or 8 years later.
You just have to know how to talk to them, you do it with the only thing they
grok, money.
>Also, despite the amount of phishing, I think the vast majority of
>data leaks come from the banks themselves, or from some stolen laptop
>worth tens of thousands of customers's account info on it and no
>encryption.
This has been demoed very well, but without near enough ink from the MSM.
--
Cheers, Gene
"There are four boxes to be used in defense of liberty:
soap, ballot, jury, and ammo. Please use in that order."
-Ed Howdershelt (Author)
The good (I am convinced, for one)
Is but the bad one leaves undone.
Once your reputation's done
You can live a life of fun.
-- Wilhelm Busch
