Quoting ploppy <[EMAIL PROTECTED]>:

hello jeff. thanks for reply. it is a dedicated server and we oversee the
mailboxes. 99% of the time our mailboxes, pop3/imap do not show a problem.
however, this has only started happening since enabling SA so therefore im
at a bit out of my depth when it comes to troublshooting this service. is
there a FAQ or tut that shows the sequence of events once SA is disabled on
an account. many thanks.

You'll probably want to find out how Exim integrates with SpamAssassin on your server. Do you have any local user forums to check with? Whoever set up the systems should also be responsible for for supporting them.

SpamAssassin and Exim cannot work together without some other program coordinating them. You're probably going to need to find out what that program is in order to solve things. Any FAQs about SpamAssassin itself may address the coordinating program, but only peripherally. SpamAssassin only scores the messages. It doesn't deliver them and it doesn't control how they're delivered based on that score.

Jeff C.

Jeff Chan wrote:

Quoting ploppy <[EMAIL PROTECTED]>:


i enabled SA on one of my accounts and since disabling, no mails for that
account are being received. i did tail -f /var/log/exim_mainlog and they
are
showing as completed, but they are not being delivered. they are not even
in
th mail que. i am using exim 4.63 and didn't have this problem until i
enabled SA and then disabled. i am hoping this is the correct forum for
this
message and any help would be appreciated because i have tried for the
past
3 days to sort this out. i have reset back to defaults in whm and still
no
luck. thank you

You may have better luck if you check with the company hosting your
mailboxes.  SpamAssassin is only a mail checker; it doesn't handle
delivery of messages at all.

Jeff C.





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