Rubin Bennett wrote:
On Wed, 2008-02-13 at 09:45 -0800, Tim Alberts wrote:
Greetings everyone. I'm new to the list because I need help desperately. I've been using spamassassin for many years and it has gone a long way to fixing spam, so first, thank you for the great product.

System is Fedora Linux 6 running sendmail. Mail is delivered for local users with procmail which feeds the delivered mail to spamassassin. I'm getting the following from some (very important) customers and it's really a problem right now. Where is the score 244.3 coming from? The sender is whitelisted for -100?

X-Spam-Flag: YES

X-Spam-Checker-Version: SpamAssassin 3.1.9 (2007-02-13) on msi2.inside.msi

X-Spam-Level:**************************************************

X-Spam-Status: Yes, score=244.3 required=5.0 tests=AWL,BAYES_00, USER_IN_WHITELIST autolearn=no version=3.1.9

X-Spam-Report: * -100 USER_IN_WHITELIST From: address is in the user's white-list * -2.6 BAYES_00 BODY: Bayesian spam probability is 0 to 1% * [score: 0.0000] * 347 AWL AWL: From: address is in the auto white-list

The From: address is in the auto whitelist.  Turn it off and see where
you get, then determine why they were added to the AWL in the first
place.

Rubin
Thank you for responding Rubin. I disable the AWL with main spamassassin local.cf config file and the line 'auto_learn 0' correct? However I'm not sure how to determine why they were added in the first place. I'm looking through the awl docs, and I think it would be easier (and much quicker with less downtime) to just remove the address from the awl. I don't see how to do this though, can it be done, and if so, how?



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