Hi Tom, > From: Tom Ray <[EMAIL PROTECTED]> > Date: Fri, 21 Sep 2007 13:05:02 -0400 > To: Dave Addey <[EMAIL PROTECTED]> > Cc: <users@spamassassin.apache.org> > Subject: Re: SpamAssassin 3.1.9 not catching any emails > > Dave Addey wrote: >> Hi all, >> >> As part of an ³Ensim² (Linux control panel) installation, I¹m running >> the Ensim-provided install of SpamAssassin 3.1.9. Unfortunately, I¹m >> finding that no emails are being caught as spam. Whilst I¹m sure that >> Ensim is doing some non-standard stufff around SpamAssassin, I¹m >> wondering if anyone can help me (as a relative newbie to SpamAssassin) >> to debug what may be causing the problem. >> >> I'm pretty sure that SpamAssassin is set up correctly. However, every >> single spam message seems to be getting through (assuming it is even >> being checked). All emails have a header of "X-Spam-Status: No, No" - >> which I assume means that SpamAssassin is checking the messages, and >> passing them all regardless of their spam-ness? >> >> I really don't know where to start in debugging this. spamd is >> definitely running. I've run sa-update. I've sent myself an email with >> the GTUBE string in it, as described in >> http://wiki.apache.org/spamassassin/TestingInstallation , and it also >> came through with the same header as above. I have "Enable tests that >> connect to remote servers" enabled in Ensim's "Spam Filter >> Configuration" settings, but disabling it doesn't seem to make a >> difference. >> >> Can anyone suggest some things I could investigate to find out where >> the problem may lie? >> >> Many thanks in advance, >> >> - maurj. > First thing you need to know about running Ensim, is not to run Ensim. I > had nothing but problems on the ensim server that I had. I thought it > was going to be the low cost answer to my problems and it just was a > high cost problem. Their support was horrid also.
I'm finding the same thing. Also, Ensim Pro has just been sold to a competitor, so I can't imagine it's going to get any better any time soon. Unfortunately, the hassle of moving my hosting elsewhere is also high-cost, time-wise at least :( So, if I can get SpamAssassin working on this existing server alongside Ensim, then at least it gives me some time to consider my hosting options whilst not receiving thousands of spam messages a day. > Do you have access to logs to see if the mail is actually being scanned? > It doesn't sound like it at all. Is this your box or someone else's? I do. It's my own dedicated box, and I've got root access to look around. I'm not a server admin genius (hence the Ensim control panel), but I can find my way around a Linux command line reasonably well with a bit of prompting. I guess the question is, what should I be looking for (or looking for the absence of), and where? Does the presence of the "X-Spam-Status" header indicate that SA is being called, or does it suggest that MailScanner is trying to call it but failing every time? I'm a bit stumped as to where to look to start debugging this, so any help is much appreciated :) All the best, Dave.
