Sietse van Zanen <[EMAIL PROTECTED]> wrote:
> Do you have your trusted_networks, internal_networks and all_trusted set
> up correctly?
> 
> With these three options you should be able to exclude messages sent
> from your IP address.

Yes, the problem is not that *our* SpamAssassin installation is
flagging our mail as spam, it's that (some of) our *customers'* spam
filters are flagging our mail as spam, and I assume that many of their
spam filters use SpamAssassin. Obviously it's hard to get all of them
to add our mail server IPs to their whitelists ;-)

> BTW, you are sending bulk mail (same mail, many recipients) and bulk
> mail isn't necessarily spam of course.

Actually the mails I was talking about aren't bulk mail, because they
are different mails with different recipients. They are automated, but
not in the sense of "fill in the name and address into a template and
send 1,000 copies" but in the sense of "do some work which can take up
to several hours to perform, then send 1 personal (contains individual
report results) email to 1 person to report completion".

But that's all a bit philosophical and beside the point of my
question, which is: should I change our emails, and if so, in what
way - or do SpamAssassin's default settings as provided on
updates.spamassassin.org need changing?

Cheers


Jon

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