Sietse van Zanen <[EMAIL PROTECTED]> wrote: > Do you have your trusted_networks, internal_networks and all_trusted set > up correctly? > > With these three options you should be able to exclude messages sent > from your IP address.
Yes, the problem is not that *our* SpamAssassin installation is flagging our mail as spam, it's that (some of) our *customers'* spam filters are flagging our mail as spam, and I assume that many of their spam filters use SpamAssassin. Obviously it's hard to get all of them to add our mail server IPs to their whitelists ;-) > BTW, you are sending bulk mail (same mail, many recipients) and bulk > mail isn't necessarily spam of course. Actually the mails I was talking about aren't bulk mail, because they are different mails with different recipients. They are automated, but not in the sense of "fill in the name and address into a template and send 1,000 copies" but in the sense of "do some work which can take up to several hours to perform, then send 1 personal (contains individual report results) email to 1 person to report completion". But that's all a bit philosophical and beside the point of my question, which is: should I change our emails, and if so, in what way - or do SpamAssassin's default settings as provided on updates.spamassassin.org need changing? Cheers Jon