Brent Kennedy wrote:
I am trying my best to explain to a non-technical person how spamassassin
works. The other issue I have is that I am trying to explain to them why
they need to drag mail to a public folder so the server can learn it as
spam. They say they are doing it but they get the message several times a
day.. Again.. I need to explain in laymans terms why they might get the same
message again a few more times until the server learns it.
My best layman explanations are below, please critique them, as I am having
trouble making a layman understand.
[snip]
I'd say you've got things about as simple as you can get short of
baby-talk. About all you could really do is think up another 3 or 4
ways to say the same things. <g>
With respect to the repeat missed spams, just say that the spammer is
sending multiple copies of the message, each one slightly different in a
way that's not obvious to the eye (it's not even a lie; message headers
will differ between two otherwise identical messages sent in the same
second - the MTA queue ID should be different). Over time,
SpamAssassin's learning system will pick up on the common pieces and
place less "weight" on the (hidden) differing ones.
-kgd
