One of our email-servers is blacklisted by SORBS and they want us to pay $50 to get the server taken of the list.
On enquiry on why we were blacklisted, it came to light that it was blacklisted on false accounts - a valid mailing list related to one of our academic departments on campus. However, no reasoning whith them is possible and they insist that it was spam. Here are quotes from their answers: "I am referring this to the SORBS admin who received the spam. It doesn't appear that there is any relationship with the spammer. Where the sender obtained the addresses is not known at this time." "As I suspected, the recipient does not know the sender, so it is indeed UBE. Where the sender obtained the address is unknown. It certainly was not sent to a confirmed opt- in list, so it is spam and the listing is not in error. In order to be delisted, follow the instructions on the Spam DB FAQ http://www.dnsbl.sorbs.net/faq/spamdb.shtml Send confirmation of your US$50 donation to [EMAIL PROTECTED]" It seems a bit harsh to me to blacklist a server on account of one such incident. We are not in a position to verify the facts because we do not have the email address of the "SORBS admin who received the spam". We have three email-gateways and have a very good record as far as fighting spam is concerned. Now some of our email gets refused because one administrator received an email of which he thought that it must be spam! How do the members of this list handle situations like that? Regards Johann -- Johann Spies Telefoon: 021-808 4036 Informasietegnologie, Universiteit van Stellenbosch "All we like sheep have gone astray; we have turned every one to his own way; and the LORD hath laid on him the iniquity of us all." Isaiah 53:6
