On 22/02/2025 04:23, Alex wrote:

I can't explain to users that day after day, there's some random gmail user being blocked because one of the world's largest providers is allowing their IPs used by millions of other users to be abused.

Nor should you have to, just put it in your TOU/T&C, but don't just single google out, I'd term it "use of anonymising free mail services"

You'd actually be surprised on the numbers of gmail users, in one survey last undertaken in 2023 that asked for "primary Email usage" pop3/imap/webmail was for ISP mailboxes. So google IMHO inflates its numbers to gain further market share, yes, its big, but I'd love to see the numbers on active/inactive/suspended, even then, many people have multiple a/c's. Across all of my mail servers, I'd say these numbers are pretty spot on.

There's nothing my users or the legitimate users sending email to my users can do about it,

Greg answered this one perfectly, they might not like it, but it is the only real solution.

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Regards,
Noel Butler

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