On 29 May 2020, at 09:51, Antony Stone
<antony.st...@spamassassin.open.source.it> wrote:
> On Friday 29 May 2020 at 17:40:42, @lbutlr wrote:
>> How do people deal with lists that a user subscribed to that require
>> logging in to an account to unsubscribe?
>
> Well, as you say in your Subject, this isn't spam; it's just email that the
> user asked for but has decided they no longer want.
"Asked for" may be a bit strong.
>> Most legitimate mails have a simple unsubscribes list, but many online
>> stores seem to "forget" to do this.
>
> Surely they do not forget to have a "forgot my password" option, though?
Probably not, but the user doesn't care, just wants the mail gone and to stop
showing up. Telling them to go to the site, jump through password recovery hoop
and then unsubscribe (which on some sites is quite difficult, as you will be
signed up for 5 or 6 different mailings, each of which you have to seek out
individually) is … well, not going to work with many users, especially the less
technical.
>> I can't just blacklist the IPs because some people want these emails.
>
> My opinion is: it's not your (as email admin) problem - it's the user's
> problem. They signed up for it; they can sign out of it. If they no longer
> know their password, they can use the "forgot password" mechanism to get back
> in again, and turn off the emails they no longer want.
That may work in a corporate environment where the users can't really get mad
at you for not fixing it.
> Basically, I don't think this is a problem you need to try to solve, because
> it's something the users did themselves - it's not like some miscreant has
> discovered their email address and is sending stuff they *really* don't want
> to
> see (and is probably sending to several other of your users too) - that you
> can block, but this is genuine email which the user signed up for, and is
> responsible for signing out of.
Well, "genuine" and "signed up" are *technically* correct, but in many cases
only technically. "We will snd you emails about your order and future orders"
seems like something you want, until you get 4 or 5 emails a day every day from
them, exactly one of which was about your order.
--
'Can't argue with the truth, sir.' 'In my experience, Vimes, you can
argue with anything.'
