On Thu, 26 Apr 2018 13:41:05 -0700
L A Walsh <sa-u...@tlinx.org> wrote:

> To my way of thinking, dropping someone else's email,
> telling the sender the email is being rejected for having
> spam-like characteristics and telling the recipient nothing
> seems like it might have legal liability for the for the
> user potentially missing vital email.

It all depends on the contract between the service provider and the
customer.

If the service provider puts something in to the effect that it will
make best-effort attempts to deliver mail but is not responsible for
lost mail, then I doubt there's any legal liability.

For example, Google's Terms of Service say the following (in all-caps)

 Other than as expressly set out in these terms or additional terms,
 neither Google nor its suppliers or distributors make any specific
 promises about the services. For example, we don’t make any
 commitments about the content within the services, the specific
 functions of the services, or their reliability, availability, or
 ability to meet your needs. We provide the services “as is”.

 Some jurisdictions provide for certain warranties, like the implied
 warranty of merchantability, fitness for a particular purpose and
 non-infringement. To the extent permitted by law, we exclude all
 warranties.

They also have a limitation of liability clause that limits their liability
to the amount paid to use the services.

Regards,

Dianne.

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