Hi Anselm
SOGo version is 4.1.1
It is running onNethServer 7.7.1908
The original email headers (with quote marks now included):
Return-Receipt-To: "Andy Hope" <andy.hope@####>
From: "Andy Hope" <andy.hope@#######>
To: <"Danny.O'Brien"@#########>
References:
<lo2p123mb2576c7d9293a9f44d01dd193f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
<lo2p123mb2222b1b1eaa6179c19bf3adfdf...@lo2p123mb2222.gbrp123.prod.outlook.com>
<lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
In-Reply-To:
<lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
Subject: RE: water meter transducer
Date: Wed, 27 Nov 2019 09:49:06 -0000
Message-ID:
The return Bounce message fails on the user not known, Notice the single quote
has been removed in the header on the For header, but not the To. Sogo has
stripped the ‘ from the email address. I cannot ask a customer to change their
email address due to our systems.
Return-Path: <andy.hope@########>
Received: from localhost (localhost [127.0.0.1])
(Authenticated sender: andy.hope@####)
by mercury.#########(Postfix) with ESMTPA id A26BE10093573
for <Danny.OBrien@######>; Wed, 27 Nov 2019 09:49:06 +0000 (GMT)
Return-Receipt-To: "Andy Hope" <andy.hope@########>
From: "Andy Hope" <andy.hope@########>
To: <Danny.O'Brien@#########>
References:
<lo2p123mb2576c7d9293a9f44d01dd193f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
<lo2p123mb2222b1b1eaa6179c19bf3adfdf...@lo2p123mb2222.gbrp123.prod.outlook.com>
<lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
In-Reply-To:
<lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com>
From: [email protected] <[email protected]> On Behalf Of Anselm Martin
Hoffmeister
Sent: 26 November 2019 17:10
To: [email protected]
Subject: Re: [SOGo] Issues with Apostrophe (Single Quote)
Hi Andrew,
I just tested writing a mail from SOGo webmail (4.1.0 in this case) to a fake
version of my private account elsewhere, having inserted an apostrophe '. My
private server rightfully refuses the (invalid) destination address - it seems
SOGo does everything correctly here and hands through the apostrophe exactly as
I would expect.
Trying to replicate the problem, doing the same with both the forward and
backward tick ´` (single quotation marks or accent over blank, or whatever you
call them), the same happens, SOGo hands through those mails and the
destination server then refuses - the forward tick for "invalid postbox", the
backtick as "restricted characters in address", and the non-delivery mail
quotes the refused target address including the superfluous characters.
So it seems (my) SOGo 4.1.0 works correctly. But there may be other parties
involved: Usually SOGo hands off the mail to a local running exim (or
postfix....), which then forwards the mail as applicable. There may be a
different mail path between roundcube and SOGo, depending on your local
configuration.
Can you find some relevant lines in the mail server logs? In exim case and on
Debian(ish) Linuxes, /var/log/exim4/mainlog would be the place to investigate.
Also having details on the software version involved and perhaps the relevant
parts of the SOGO config may be helpful.
Best regards
Anselm
Am 26.11.2019 um 13:37 schrieb Andrew Mogg
([email protected]<mailto:[email protected]>):
Hi
We are having issues with a particular email address which has a ‘ in its email
address. Such as Dano’[email protected]<mailto:[email protected]>
When the email is sent from SOGo, it removes the ‘ from the email address, so
the email is actually sent to [email protected]<mailto:[email protected]>
and therefore fails (ie bounces). Interestingly, when I access the server via
Roundcube and send, this does not happen, so its SOGo
Has anyone had any experience of this?
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