In web portal - preferences… Mail options… Is “Sort messages by threads” 
checked?

> On Dec 19, 2018, at 7:57 AM, Götz Reinicke ([email protected]) 
> <[email protected]> wrote:
> 
> Hi,
> 
> one user got some mails sorted in a strange order. Mails from one sender with 
> the same subject title (different content and sending dates) get listed one 
> after an other while other mails are sorted correctly in the inbox.
> 
> Sorting is set to „by date“. 
> 
> The inbox looks like that:
> 
> Mail from Santat date 01.12.2018
> Mail from Marta date 08.11.2018
> Mail from Peter date 10.09.2018
> Mail from Albert date 08.09.2018
> Sender Anna subject Workshop A date 10.11.2018
> Sender Anna subject Workshop A date 10.10.2018
> Sender Anna subject Workshop A date 10.09.2018
> Sender Anna subject Workshop A date 10.08.2018
> Mail from Peter date 01.07.2018
> ….
> 
> Has anyone ever had such a behavior?
> 
> Accessing the Mailacount from thunderbird shows mail sorted by date in the 
> right order. Same within google.meil, where the user has subscribed to that 
> account too
> 
> 
> Thanks for any hints or suggestion. May be some dovecot index is broken on 
> the mailserver side?
> 
>       Regards . Götz
> 
> 

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