Am 2015-01-27 um 13:49 schrieb Sebastian Hempel:
> 
>> What have you set for PREFORK in /etc/{default|sysconfig}/sogo ?
> 
> I'm running SOGo 2.2.14 on Debian Wheezy. In /etc/default/sogo no values
> are set. I use the default value for PREFORK.
> 

Default for PREFORK is 3, so OK for 1 user using ActiveSync and at least
5 other users.

>> What have you set for the following?
>> SOGoMaximumPingInterval
>> SOGoMaximumSyncResponseSize
>> SOGoMaximumSyncWindowSize
> 
> The values for these parameters are the defaults. I tried to increase /
> decrease the SOGoMaximumSyncResponseSize, but changing this parameter
> allown doesn't change the behaviour.
> 
> Do you have any suggestions what combination of the parameters I should try?
> 

As you increased
  SOGoMaximumSyncInterval = 3600;
  SOGoInternalSyncInterval = 60;
You have to also increase SOGoMaximumPingInterval at least to
SOGoInternalSyncInterval.
SOGoInternalSyncInterval must be always equal or smaller as
SOGoMaximumSyncInterval and as SOGoMaximumPingInterval.

=> Set e.g.
SOGoMaximumPingInterval = 60;

I assume, that you ran out of RAM on the initial sync.
Because of that, your Outlook hangs on all additional synchronizations.

1) Set either SOGoMaximumSyncResponseSize or SOGoMaximumSyncWindowSize
to reduce the needed server resources.
I would set
SOGoMaximumSyncResponseSize = 2048;
This equals 2 MiB answer size.
2) restart sogod
3) delete the ActiveSync account in Outlook
4) delete all ActiveSync infos for this account on the SOGo server with
sogo-tool
5) recreate the account in Outlook.

It now should sync slower, but till the end.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416

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