There's really not enough information in this email to let us help you find
the problem!

   - Firstly: please don't use screenshots to send textual information -
   many people (myself included) do not load images from unknown sources in
   emails for security reasons, also many mailing lists will just strip
   images. In your emails some of the images did arrive but the one with the
   purported errors did not.
   So please, if you want help make it easy for us and send an email and
   just paste the messages using a simple copy and paste (feel free to format
   though).


   - Secondly: If you could run the client with debug frame logging turned
   on then we could see what the client sees at the protocol level and that
   would tell us if this could be the same bug as the one you mention.
   You can do this by setting the environment variable PN_LOG to frame when
   you run your client, so at the command line (on a Unix shell) this will
   look like:
   PN_LOG=frame client_cmd ...

This information should help us help you.

Andrew


On Thu, May 9, 2024 at 9:34 AM Uiseman Miranda Araujo
<uiseman.miranda.ara...@sherwin.com.invalid> wrote:

> We are experiencing issues maintaining communication with Solace using
> AMQP. The base code is an example from Solace's GitHub
> <https://github.com/SolaceSamples/solace-samples-amqp-qpid-proton-python>.
> Sometimes, we are encountering the following error:
> [image: A close up of a text Description automatically generated]
> Additionally, there are situations where even when the application pods
> are down, Solace continues to indicate that the client is connected.
> Another scenario is that at times the pods are connected to Solace, but no
> messages from the queue are being consumed. The only solution to fix this
> is to restart manually, which would be a critical problem in a production
> environment. After a lot of research, we found this similar issue on your
> Jira: https://issues.apache.org/jira/browse/PROTON-2098. The solution for
> it was commited as showed in the picture bellow:
> But looking in the code of 0.38.0 version, we noticed more changes in
> those lines:
>
>  As this issue was already solved before, maybe some changes on newer
> versions brought that bug again. So, we're counting with  you to assist us
> with diagnosing and resolving this matter.
>

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