"Has something changed recently?" try running with older versions. If it
works - then we're at fault.
The real question is: does it happen all the time with a specific
document? Then share the document. I don't understand "if the signature
is the last or the first word in the page of the doc, java isn't able to
read this". Signatures are annotations.
What is a "signature merge field"? It is possible to set an empty
signature field, do you mean that?
Tilman
On 13.06.2023 02:23, Chilli Factor wrote:
Hi there,
We use PDFBox for e-signing documents, and it was working until recently.
It has stopped signing individual documents; or signs in the incorrect
place in the document not where the signature merge field was placed to be
signed.
1. When the java processes the PDF file to find the location where to
put the signature in the file, it is behaving strangely.
2. E.g. if the signature is the last or the first word in the page of
the doc, java isn't able to read this. And also for middle text it combines
the text while processing.
It's a bit random as working for merged documents, not single documents.
Has something changed recently? We've spent a lot of time trying to resolve
it. We've also tried updating to the latest PDFbox version but not working.
We haven't updated Java or related items on the server.
Thanks
Kirsten
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