Please retry with the current version (2.0.27) on the "bad" machine. If
it still happens, please post the stack trace, and if possible upload
the file to a sharehoster and post the link.
My guess is that it's related to a font that is only on the "bad" machine.
Tilman
On 08.03.2023 12:40, Junhui Liu wrote:
Hi Team,
We have some PDF that the PDFbox seems not able to process, so I tried to open
the problem PDF file with debugger-app-2.0.23.jar then I got an error:
"java.util.concurrent.ExecutionException:java.lang.NullPointerException", this
was exactly the error when we use PDFBox to process the print.
The java version is OpenJDK 11.0.2 / OpenJDK 64-Bit Server VM 18.9 (build
11.0.2+9, mixed mode).
However if I test from a different machine, same Java version, the
debugger-app-2.0.23.jar can open the file without problem, could you please
suggest?
Junhui Liu
OpenText Global Technical Support APAC
Email: junh...@opentext.com<mailto:junh...@opentext.com>
Website: www.opentext.com<http://www.opentext.com/>
Contact OpenText Support:
www.opentext.com/support/contact/opentext<http://www.opentext.com/support/contact/opentext>
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