On Tue, 19 Oct 2021 at 23:49, David White via Users <[email protected]> wrote:

> I missed this email.
>
> You can check by getting
>
>     https://myengine/ovirt-engine/api/imagetransfers
>
> If there are no image transfers, check the relevant disks status:
>
>     https://myengine/ovirt-engine/api/disks/{id}
>
>
> Apparently, I don't have credentials to the API. My "admin" username &
> password aren't working, and I get this error:
> *access_denied: Cannot authenticate user 'admin@N/A': No valid profile
> found in credentials..*
>

You should provide the profile also -

*admin@<profile>*



>
>
>
> Sent with ProtonMail <https://protonmail.com/> Secure Email.
>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Sunday, October 17th, 2021 at 8:39 AM, Nir Soffer <[email protected]>
> wrote:
>
> On Fri, Oct 15, 2021 at 11:38 AM David White via Users <[email protected]>
> wrote:
>
>> Thank you very much.
>> I was able to (re)set the `engine` user's password in Postgres.
>> Unfortunately, I'm still having trouble unlocking the disks.
>>
>> The following command produces no output underneath "Locked disks" when I
>> run this command on the hosted engine VM:
>>
>> *[root@ovirt-engine1 dwhite]# PGPASSWORD=snip
>> /usr/share/ovirt-engine/setup/dbutils/unlock_entity.sh -t disk -q*
>> *Locked disks*
>>
>> However, in the oVirt UI, when I try to put the host into maintenance
>> mode I continue to get the message that there are (3) locked disks
>> (screenshot below).
>> [image: Screenshot from 2021-10-15 04-29-15.png]
>>
>>
> Do  you have active image transfers?
>
> You can check by getting
>
>     https://myengine/ovirt-engine/api/imagetransfers
>
> If there are no image transfers, check the relevant disks status:
>
>     https://myengine/ovirt-engine/api/disks/{id}
>
> If the disks status is "locked", it may be engine bug, not cleaning up
> after
> failed image transfer.
>
> If there is no task in engine using this disk, you can change the disk
> status using:
>
> # sudo -u postgres psql -d engine
>
> Finding the locked images:
>
> # select image_group_id,imagestatus from images where imagestatus=2;
>
> Unlocking an image:
>
> # update images set imagestatus=1 where image_group_id='xxx-yyy';
>
> Nir
>
>
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-- 
Regards,
Eyal Shenitzky
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