Kate, No response from you on the current state of affairs. Without more detail, and some responses it is difficult to provide assistance.
I suggest you download and install Apache OpenOffice Portable from portableapps.com. https://portableapps.com/apps/office/openoffice_portable ...and use that to open your documents. Why? Because it is Apache OpenOffice and the "install" does not affect any of your system settings. Once "installed" it can be used to open your documents. If the documents are still gobbledygook then it is a problem with the documents. (NOTE: The problem could be corrupted files or security settings on the files) If the problem has gone away then it is a problem with the Apache OpenOffice installation on your computer. Try that and tell us what happens so further assistance can be provided if needed. Please reply to [email protected] so everyone can see what is happening with your issue. On Tue, May 19, 2026 at 6:47 AM Robert Funnell <[email protected]> wrote: > Kate - > > The error message seems to indicate that something has gone wrong with > OpenOffice itself and not with your files. > > Does that error message appear just when you try to open a file, or > before that? Are you able to see what version of OpenOffice you're using > by clicking on 'Help' and then on 'About OpenOffice'? > > Have you tried running OpenOffice with the shortcut on your Desktop that > says 'OpenOffice 4.1.14', to see if it can open your files? If not, the > easiest thing may be to just download and install the latest version of > OpenOffice (currently 4.1.16). > > Do you have backups of your files? > > - Robert > > On 2026-05-18 21:22, kate wenzell via users wrote: > > Hi there,I'm trying not to panic. I have been saving important data in > Open Office files for years, this is a project I worked on every day for > years. Now suddenly out of nowhere, it won't let me open them. It is giving > me the error: > > soffice.bin- Entry Point Not Found > > "The procedure entry point ??0ViewinformationSD@geometry@drawinglayer@ > @QAE@ABVcouldnotbelocatedinthedynamiclinklibraryC > :\ProgramFiles(x86)OpenOffice4\program\svxcore.dll." > > I tried to search the forum, but the instructions they give are > gobblydegook to me- I'm not very tech savvy and I'm terrified I'll > accidentally delete all the work I've done over the years! Can somebody > please help me fix this problem so I can access all my work again? > > I don't understand tech very well. I just downloaded Open Office years > ago. It might be updating itself, I don't do it personally. Currently there > are 2 shortcuts on my desktop that I use. One says "Open Office 4.1.14" but > I don't use that one. I use another blank one that I use to save a new > document each time I need one which just says "Open Office". Almost all my > documents are saved to Open Office because I lost the license to Micosoft > Word when I had to transfer my data from an old laptop to a used one. So I > can't access almost anything now, not just my year's long project!!! I have > transferred all my data various times through out the years, but I have > never had a problem with Open Office and this problem is popping up out of > nowhere because the last time I transferred data or had a problem with my > laptop was years ago, I've just been going about things as normal. I don't > know if maybe the software did an automatic update recently I'm unaware of. > I don't know what information you need, but I did have a problem on April > 27th or 28th, one file I tried to open came up only as pound signs and > would give the option to open as "read only" or "edit", but when I opened > it either way all data was pound signs and it said it was encrypted and > needed the admin to open it. I have no idea what that was all about, but > for that project, I simply started a new document and redid the information > for that day only, and I haven't had that specific problem since. I thought > maybe there had been a glitch because the computer crashed while it was > open, although that happens often enough because it will crash if my > charging cable falls out, which is loose and it happens periodically > despite my effort to not let it, and this problem had never happened > before. That was a couple weeks ago, so it appears something may be going > progressively wrong with the software? Please help!!! I don't know enough > about tech to figure this out on my own!!! > > Thanks, > > Kate > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > -- Alan Boba CISSP, CCENT, ITIL v3 Foundations 2011
