Dear Customer,
Thank you for your message.
To ensure we assist you correctly, could you please clarify your concern and 
confirm whether your inquiry is related to your IONOS account or services?
Based on the current thread, it appears the discussion is about Apache 
OpenOffice crashing. If your concern is related to IONOS services (such as 
hosting, email, domain, or website), please provide any relevant details such 
as your domain name, Customer ID, or Contract ID so we can review your account.
If this issue is not related to IONOS services, we recommend continuing with 
the Apache OpenOffice support thread, as they would be best suited to assist 
you further.
We look forward to your clarification.
Sincerely,
Melvin B.
IONOS Customer Support
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