To begin with, I have used Open Office for over 10 years because I have never been able to afford the cost of Microsoft Word, and I seriously disapprove of their monopolistic practices and outrageous and exorbitant prices, even as a university student. Now, I can neither print nor at times even access my writings on your system.
I really dislike computer technology's current practice of no live tech support. Several years ago a Microsoft technician, who I erroneously allowed remote access to my computer, crashed it and fried my hard drive and I lost an entire half of a novel I had written. I have never been able to piece that work back together. In 2024, I have had nothing but trouble with Open Office. It crashes frequently and I have downloaded it no less than 7 times over the past few months—today being the last time. Work is lost too often, and starting today it will not print my work. Neither can I access the work using WPS Office. I need a reliable and stable word processing program that I can print works out from and save what I am writing, or use another program to access the work from to do the same, or that is compatible with what I have saved. Since there is no actual technical support except community forums where I must sort through other peoples endless problems to find something remotely similar, and which I don't see how anybody has the time, I find myself not only frustrated, but resolute in what my next steps will be. That is the problem with companies in this 21st Century that have no concern for their customers. Now, I have come to the point where I am ready to cut your product loose since I can get no help fixing the problem, no solution whatsoever. I would love to own a device that is strictly a word processor not attached to a retarded and unsupported computer system, but I know those devices don't exist in today's society or are too expensive for a person on Social Security to afford. I will wait for a response and possible solution to my problem, for a reasonable time, and in order to be certain I am able to save what I have written before I remove everything from this computer that has over 500GB of space still left on the hard drive, and start again from scratch. I am totally fed up with the arrogant Tech industries in America at this point. Thank you ahead of time for your assistance, Rufus Ogilvie
