At 09:46 05/12/2020 +0000, Stella Peppercorn wrote:
I have a problem printing in Black ink from OpenOffice 4.1.8. The printer is an [Epson Expression Home] XP-245. It will not print black from OpenOffice. All I get is a shadow with lines across. But if I PrintScreen into Paint is will print from there correctly. So the black cartridge is working.
I don't think that's obvious, in fact.
I have reloaded Open Office, ...
Unlikely to be relevant or useful.
... and the Printer Driver.
Good scheme.
[...] If I change the font colour to Dark Yellow, say, it will print but this is a combination of the colour cartridges. What on earth is the problem and how can I solve it please?
I think this is all consistent with your black ink cartridge being empty or blocked or otherwise faulty. When you print black text from OpenOffice, only the black cartridge and its ink will be used. But when you use Print Screen to copy the appearance of the OpenOffice editing screen into Paint, everything becomes part of a picture, and the text you thought was black is now something very much approximating black, but as part of colour picture. So the effect when you print from Paint will be that the colour ink cartridges will be used, possibly also with the black cartridge to increase contrast. In other words, what Paint is doing to create the almost black it wants is to combine the colour cartridges, just as does your dark yellow.
There are obvious ways to test this. Start (Windows) Notepad and write a few words. Print that: I predict that you will find that this fails too - confirming that it is not OpenOffice that is at fault but very probably your black cartridge. Alternatively, go to Start | Settings | Devices | Printer & Scanners. Click on your printer and click Manage. Click "Print a test page". Again, if the black text that should be part of this fails to print properly and clearly, your black cartridge is empty, blocked, or otherwise faulty.
I imagine that the software that was supplied with your printer incudes the facility to display the current ink levels. If the black cartridge is empty, you have your solution; if it still contains ink, it may be blocked or not fitted properly. It seems that the cartridges are also transparent, so that you can take out your black cartridge and simply see if there is remaining ink.
There is at least one other, far more complicated possibility, involving your OpenOffice text not being black (perhaps white) but appearing legible in the editing screen because of high contrast or similar settings in Windows. But you'd probably know if you had arranged that.
I trust this helps. Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
