I will answer below in blue.
On 2020-08-23 16:16, Steven Ahlers wrote:
Joelle,
Assuming it is a Calc file there are some pieces of information that would help
us help you.
I created it with OpenOffice, the file says, 'Type: OpenDocument Spreadsheet'.
Last modified 5/17/2020. I've been using OpenOffice for years, since before I
got my current computer.
1) Do you get an error message when you try to open the file you're having
problems with? If so what does it say?
There is no pop-up error message box, just a blank grey page with a spinning
cursor. The green load in bar at the bottom has no activity. All I am able to
do is close the file, but it warns me with a pop-up box, 'OpenOffice 4.1.7 is
not responding, If you close the program, you might lose information.'
2) What operating system and version are you using?
Microsoft Windows 10 Home, 2004 version
3) How much RAM does your computer have?
4.00GB of RAM
4) What version of OpenOffice are you using?
I just uploaded the Open Office 4.1.7 this morning hoping that would help, I
had the 4.1.5 just before that. Hope I didn't make things worse.
5) How much memory does OpenOffice have allocated for use?
I can't find online how to check this. When I try to open the file, the Task
Manager says 'OpenOffice 4.1.7 (32bit)'. I have 25.5GB of free space on my C:
drive. Not sure if this is helpful.
6) How big is the file you're trying to open?
84.9KB
As a courtesy I have sent a copy of this message to you, if you're not
subscribed to the users list you may not see all of the responses to your
inquiry.
Please do not respond to my email address, respond to the users group email
address: users@openoffice.apache.org
Thank you, I will try to make an account and log on.
Sent from my iPhone
On Aug 23, 2020, at 12:12 PM, mermaidl...@gwi.net wrote:
Hi,
One of my Open Office Excel files is not opening. My other files are
opening fine. It is a very big file with a list of emails. I wonder if
the links are too heavy or complex? Not that I really know what I am
talking about. Is there anything I can do to retrieve my data?
All best, Joelle
