Far from home without a computer, but, my guess is that this is related to file 
extensions, my guess is that when you double-click on a file it opens in open 
office as opposed to Microsoft office because open office is the last thing 
that you installed.

If you do not receive a response on how to do that in Windows, try Google. I 
don't know how to do any of that because I don't use Windows really, I'm a 
Linux guy, but I understand the problem.

Hope it helps at least a little.

⁣Sent from BlueMail ​

On Aug 31, 2019, 6:39 AM, at 6:39 AM, Juliana <zen53...@zen.co.uk> wrote:
>Hi Team,
>
>I have been using Open Office. Yesterday, I installed Microsoft Office
>365 Personal. Now I have the following issue:
>
>I cannot open xlxs files. I have to use Open Office and cannot open
>with Microsoft Office. This is true of Words documents too.
>
>Does Open Office take precedence over Microsoft Office?
>
>I need to import xlxs files into JotForm and cannot do so at present.
>
>Could you please help?
>
>Thanks so much,
>Juliana

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