At 21:53 09/03/2019 -0500, Linda Hull wrote:
Thank you very much Brian and Julian!
No probs!
I did the update, but it's asking me about a database, I don't know
what I should answer.
The updated version seemed to be trying to recover older documents
which it can't find. (I get red X's), so they must be from long ago.
I clicked ok and now it's asking this:
(I imagine you pasted an image here, but nothing came through.)
Earlier versions of OpenOffice for Windows - including your 4.1.2 -
relied on an .msi file for installation, which is a database of
installation information, required just as much for removal of a
program as for its installation. In order to remove programs, you
need to preserve this file. If you haven't done so, the solution is easy:
o Download the installation file for your existing version 4.1.2 again.
o Run the installation for version 4.1.2 again. Accept the option to
reinstall the product.
o Now run the installation for 4.1.6.
Delete the installation files for 4.1.2 only after you have been
successful in getting 4.1.6 to work. If the above doesn't work, try
removing version 4.1.2 - using Windows 7's proper procedure, of
course - whilst the installation files for 4.1.2 are where they were
when you reinstalled it. Then install version 4.1.6.
You can obtain the required installation file for version 4.1.2 at
http://www.openoffice.org/download/ by selecting that version from
the right hand drop-down menu on that page.
I trust this helps.
Brian Barker
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