Oups, the OP CCed was almost hidden in my Thunderbird interface.
Sorry!

Hagar

Le 20/10/2018 à 11:07, Hagar Delest a écrit :
Reply forwarded to OP (not subscribed to the list).

Hagar

Le 20/10/2018 à 01:47, David Robley a écrit :

On 20/10/18 07:02, cecilygsl...@juno.com wrote:
Dear Open Office Support, Hi-I am a user of Open Office and am having several related problems.  I had just saved a 
document that I was working on when my computer lost power.  This has happened before and I never had a problem, but 
this time I did.  I connected the power again and tried to pull up my document.  Instead of giving me a "your 
documents have been recovered" message, I was told I needed to register my Open Office with a username.  I filled 
out the form, then a box pulled up with "ASCH filter options," something else that never happened before.  I 
hit "OK," then I got told my document was locked for editing.  I hit "Open a Read-Only Copy," and 
instead of my document, I got six pages of pound signs when the original document was only 2 pages long.  Is there 
anything I can do to get my document back?
Your document is damaged beyond repair; your only hope is to try and recover any 
temporary files Writer may have created - see 
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=84056 for more 
information.
   And can you tell me why my Open Office is doing all these things it never 
did before? Thank you for your help,Cecily Lowe
Thus far you have been lucky when your computer lost power - this time you 
weren't. May I suggest you consider some sort of strategy for keeping multiple 
backups of your documents.





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