Thank you but the pop-up message received was definitely from OpenOffice and
the solution from Mr.Barker seems to have solved the problem.

Cheers,
David G.Macmillan, 15.11.17.
dg.macmil...@talktalk.net

-----Original Message----- From: Martin Groenescheij
Sent: Monday, November 13, 2017 10:35 PM
To: users@openoffice.apache.org
Cc: Macmillan
Subject: Re: APACHE OPENOFFICE 4.1.3-4.1.4.



On 14/11/17 7:20 AM, Macmillan wrote:
Since my laptop supplier installed this programme it has worked very well
with ‘all round’ satisfaction BUT at the time of downloading 4.1.4. I now
have a problem with accessing any document prepared using OpenOffice.
Previously it was merely a matter of highlighting the required document,
clicking and ‘hey presto’ it appeared.  NOW on selecting the required
document a box appears ‘OpenOffice Document Recovery’ the ref 2017DP
Consultation Response and Not Recovered Yet.  An option box beneath shows
Start Recovery, when clicked the display changes to Recovery Failed with
the option Next which, when clicked, the required document appears.
Please why is this extended opening procedure necessary and now can it be
changed to that adequate for 4.1.3??

The why is difficult to answer as we don't know what the cause of the
message is, it definitely not comes from OpenOffice.
It comes from your Operating System, most likely the file association
has changed.
You can change the default program in your Control Panel in the Default
Program section.

Cheers,
David G.Macmillan, 13.11.17.
dg.macmil...@talktalk.net


You have - perhaps understandably - assumed that this behaviour is
standard for the new version, but that is not so. OpenOffice must
have crashed whilst you were editing the document named in the
message. Data relevant to your editing was automatically saved during
the earlier session, and you are being offered the opportunity to
recover as much of that document as possible. Clearly the response
"Recovery Failed" indicates that recovery cannot take place. But if
you attempt recovery each time, the recovery information will not be
purged and you will indeed be offered the opportunity repeatedly. All
you have to do to avoid this is to select the other option - to
decline the recovery, that is. Then the saved information will be
removed and you will not be offered the option in future. (This saved
information is quite separate from your saved copies of any document.)

Note that - since the named document was open when OpenOffice crashed
- you will want to open your saved copy of it and check that your
most recent changes were indeed saved.

I trust this helps.

Brian Barker - privately
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