Correct link: https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426
!-)
Hagar
Le 31/01/2017 à 08:45, Rory O'Farrell a écrit :
On Mon, 30 Jan 2017 17:34:30 -0500
M B <mailboxe...@gmail.com> wrote:
I am using Open Office on a Windows 10 machine (word processing and
spreadsheets). It constantly crashes and I often lose information. I am
going to have to go back to Microsoft it is so problematic.
Please advise what the problem might be.
mb
It can happen that an installation of OpenOffice "out-of-the-box" produces a
corrupt user profile, which can cause instability. The cure for this is to delete or
rename the old user profile; OO will then generate a new profile on next startup.
Details of the User Profile for various operating systems
are given in
https://forum.openoffice.org/en/forum/v ... 74&t=12426
If you are using Windows close OpenOffice and the Quickstarter. Open File
Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer
Address Bar and press Enter. Rename the "user" folder - "user.old" is a
good choice. Start OpenOffice.
If that does not improve stability, start Windows in Safe Mode. If OO runs
stable in Windows safe mode the culprit is some program or driver that runs in
Windows normal mode, which program or driver is interfering with OpenOffice.
Common culprits are Skype, Anti virus, continuous backup programs ad utilities
which monitor the Clipboard. To locate the culprit needs systematic detective
work on the affected computer.
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