Dear Users
My name is Lucrecia Llerena Guevara. I am currently researching my PhD titled “Formalized Procedure for Adopting Usability Techniques in the Open Source Software Development Process” at the Autonomous University of Madrid, with the support of Dennis E. Hamilton, Vice President of Apache OpenOffice at The Apache Software Foundation. As users of open source software, you will probably have noticed that some applications are not easy, fast and accessible to use. This research aims to provide empirical evidence to resolve many usability issues with which the OpenOffice Writer community is unfamiliar. To be able to do this, we need your help. We would like you to respond to a survey in order to identify the characteristics of the possible OpenOffice Writer user profiles. If you would like to collaborate, please send me your e-mail address. At the end of the survey, the responses will be analysed. The results of this analysis will be shared with the OpenOffice developer community to improve the OpenOffice Writer user experience. The survey is anonymous and will take no longer than 12 minutes to complete. We would very much appreciate it if you would take the time to complete the survey. Thank you very much in advance. My email is: *lucreciallerena2...@gmail.com <lucreciallerena2...@gmail.com>* Regards Lucrecia Llerena Guevara