Hello,

I have just spent the last 20 minutes navigating your help and contact pages 
and can make no sense of them, so I am contacting you directly in hopes of 
finding 1. an explanation, and 2. a solution to the following:

Recently I downloaded your free open office software so I could view client 
files I received by email. It works great.

The problem is that all my original MSWORD template documents have been 
converted to the .rtf open office format. WORD no longer opens any of them. I 
certainly did not do this, noir would I have granted open oiffice permission to 
do so.

So what’s going on? I want my files returned.

Thank you.

Doug Wilson
www.amethystboutique.com
https://www.facebook.com/AmethystBoutique.NS

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