And now the answer forwarded (makes more sense)
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On 18-Sep-15 05:54, Barbara Petersen wrote:
1) I am not computer savvy
Agreed
2) I've looked at the website and read thru the suggestions given for this
problem.
That's a good start
3) I do not know how to so some of the things suggested. Others did not
work.
Which suggested things do you not understand and which didn't work
4) Can someone email me and actually offer to call me and help me on the
phone, so I can have step by step instructions, while still on the phone,
to try to solve the problem?
We are also users who volunteer to help to the best of our ability via
this email address or via the
OpenOffice Forum website.
I need help and I do not understand why direct person to person help is not
offered by open office personnel.
Apache OpenOffice has no personnel all development is done by volunteers.
I don't even know how to find out which version of OO I have.
Most applications including OpenOffice have a Help and a About menu
entry, the About menu give you the version.
Apart from that it is useful if you give us information about your
Operating System and version.
Sincerely,
Barbara
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