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On 15 August 2015 at 18:12, Rory O'Farrell <ofarr...@iol.ie> wrote:

> On Sat, 15 Aug 2015 10:52:26 -0400
> Marshall Adesman <msades...@gmail.com> wrote:
>
> > I have been using an older version of OpenOffice (3.3, I believe), and I
> > just installed 4.1.1.  But now I cannot open my existing files; in fact,
> I
> > cannot access OpenOffice at all.  The installation process did not tell
> me
> > how to put an icon on my desktop or allow me to, for instance, open up
> new
> > pages.
> >
> > Can someone please help me?  All of my documents and spreadsheets are now
> > inaccessible.
> >
> > Thank you.
>
> Start by deleting or renaming your OpenOffice User Profile.  As you are
> using Windows do this by:
> Close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste
> %appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter.
> Delete or Rename the "user" folder. Start OpenOffice.
>
>
> --
> Rory O'Farrell <ofarr...@iol.ie>
>
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