On Sun, 21 Jun 2015 11:31:22 -0600 (MDT) JEANNETTE LINDSAY <hjlind...@shaw.ca> wrote:
> > I really enjoy the open office program. The only problem I am having is that > it is constantly crashing. I have removed the program several times and > reinstalled it. I again downloaded it yesterday. When I tried to open it to > do some work it Crashed. I can not access it at all. It will come up with the > following: "Due to an unexpected error, OpenOffice crashed. All the files you > were working on will now be saved. The next time OpenOffice is launched, your > files will be recovered automatically." Could you please advise me on how to > access my documents with this program. I have several important documents > that I need. > Thank you in advance for any help you can give me. > Sincerely > Jeannette Lindsay You should start by deleting or renaming your OpenOffice user profile. If you are using Windows do this by: Close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter. Rename the "user" folder. Start OpenOffice. Note that reinstalling OpenOffice does not generate a new User Profile.. You must explicitly delete it. If you are not using Windows, details on how to do this are given in https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426 -- Rory O'Farrell <ofarr...@iol.ie> --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
