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On 19/02/15 15:27, Mary Ann Scholl wrote:

> I have IMac computer OSX 10.9.5, and I have OpenOffice on it.
> I have had this problem for a long time. It freezes up on me,

How large are the documents you are working on?
How complex are the documents you are working on?
How much RAM do you have on your system?
What other software are you running?

> Also I would love to have telephone number to call someone at OpenOffice

Phone support is only available from third parties:
* Some of those vendors offer per incident support. You call them, and
they either charge by the minute, or a flat rate for the entire phone call;
* Some of those vendors offer time-limited contracts. Pay upfront, and
if it can be solved by talking you through the process, via phone, or
video-phone, they will do so;
* Some of those vendors offer time-limited contracts, that include
rewriting the code to fix any issues that they can not solve by talking
you through the process;
* Some of those vendors include face-to-face support, as an option;

Rates for these services depend upon where the vendor is located, and
the specific support options they offer.


jonathon
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