Hello, I am using windows 8 on brand new Hp Envy touchsmart 15 laptop. I have appt I need to leave for now but will be back at 1 pm ET. I am hoping desparately you can help me revcover the proposal I spent hours writing and now cannot open, Thanks!!
Patty Block m 415-294-0821 h 716-768-4916 pablock...@gmail.com On Tue, Apr 22, 2014 at 11:12 AM, Dave Barton <d...@tasit.net> wrote: > -------- Original Message -------- > From: Patty Block <pbl...@blockconsulting.net> > To: users@openoffice.apache.org > Date: Tue, 22 Apr 2014 10:27:33 -0400 > > > Hello, > > > > I am disgusted with how OpenOffice 4.0.1 continues to crash and will not > recover a certain document. I have tried recover a certain file four times. > > > > But after each supposed sucessful recovery OpenOffice hangs ("Not > Responding") and then I am unable to open the .odt file. > > > > I uninstalled both OpenOffice and Java and shut down PC , restarted and > installed both apps PC but nothing works. > > > > Please advise, thanks! > > > > Patty > > > Hi Patty, > > First you need to tell us which version of what OS (Operating System - > eg. Linux, Mac, Solaris, Windows, etc.) you are using. Otherwise we can > only make wild guesses about the possible cause and solution for your > issue. However, I will suggest a couple of things you could investigate: > > There is an existing "lock" file for the specific document you are > trying to open: See: > https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=68503 > > System crash corrupted your "User Profile": See: > https://forum.openoffice.org/en/forum/viewtopic.php?t=12426 > > You are not subscribed to this list, so please only reply to > users@openoffice.apache.org not directly to me or other individual list > subscribers. > > Regards > Dave > > >