-------- Original Message --------
From: Dino Ielmorini <[email protected]>
To: [email protected]
Date: Wed, 09 Apr 2014 13:03:14 -0700

> Hello,
>
> I have downloaded Open to a new computer that will not open it. It
> says there is a bad soffice?
>
> Is there any way to get this up & running?
>
> Thank you!!
>
> Dino Ielmorini

Hi Dino,

It would help us answer your question if you could tell us which OS
(Operating System - eg. Linux, Mac, Solaris, Windows, etc.) and the
program version (eg. 4.01) you are using. Your email header suggests
your OS is a version of Windows, in which case I suggest the following:

Even if you still have the software installation program you originally
downloaded, download it again from http://www.openoffice.org/download.

It is always a good idea to check the downloaded file for download
errors by comparing the checksums as noted here:
http://www.openoffice.org/download/checksums.html

Run the installation program and you will be offered a few options. Take
the "Repair" option and when the reinstall/repair has finished the
program should work as expected.

Regards
Dave



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