On 10/11/13 19:53, Sam Varshavchik wrote:
I need to convince them they have a problem, will check more next
time it goes out.
Get someone on the horn who has a minimum of an understanding, and
tell them you can't ping their DNS servers.
Yes, I intend to do that, thought I had enough information this morning
but the tech support person took offense at being told their DNS was
failing and began telling me some bazaar things, she was confusing mac
addresses with URLs, wanted to test my NIC. I explained that the trouble
was with two Linux computers and several Apple Mac devices. I was
getting no where ... :-(
I will try again when the problem reoccurs.
--
http://www.qrz.com/db/W2BOD
box10 Fedora-19/64 bit Linux/XFCE
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