> How do you let go of your cultural and other frames of reference and yet
> figure out what a subject at hand is?  I don't think that's possible and
> that it's only possible to be more or less aware of these factors and to
> try to somehow deal with them.
> 
> Still, being a German, you can say "A" to someone English or American,
> and they understand something totally different like "X" or "Z", and none
> of them is aware of the misunderstanding before it leads to problems.
> It's the same the other way round and probably a problem that can always
> come up when ppl from different countries and cultures try to talk to
> each other.
> 
> Haven't you had something like this when you lived in Korea?


Actually I was living in the US, but I was married to a Korean lady.
Yes, that happens a lot.  But communications is a two way street, not a
dictatorship.  One has to make some effort to be sure of the topic,
requirements and so forth.  When you go to another site to work on a
problem someone has reported, don't you do some basic background check
to ensure that the problem as described is what you perceived?  For
example reconfiguring a mail client, even though the customer has told
you he configured it correctly, when there is a problem sending or
receiving email?

Standard communications takes just as much effort even when two people
share the same background, have the same goals and speak the same
language.  It just requires a bit more effort to make sure one
understands when there are cultural and language differences.

Regards,
Les H

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