Sorry for the top post. Blackberry mail is a good prrogramme for a list. 
While I agree with Mr. Stern on the topic of politeness, I can also remember a 
time on these support lists that the usual response to new users questions was 
'RTFM'. The manuals were and still are very technical in jargon that are not 
very helpful unless one knows the jargon.

IMO
Dave
Sent from my BlackBerry® smartphone powered by Mobilicity

-----Original Message-----
From: Steven Stern <subscribed-li...@sterndata.com>
Sender: users-boun...@lists.fedoraproject.org
Date: Fri, 29 Mar 2013 09:55:28 
To: Community support for Fedora users<users@lists.fedoraproject.org>
Reply-To: Community support for Fedora users <users@lists.fedoraproject.org>
Subject: Meta-discussions and the role of the Fedora Community


When people talk about choosing FOSS software like Fedora, "a strong
community" is always cited.

May we declare a moratorium on meta-discussions?  If someone doesn't
give enough info, ask them for more, and that's all.  Going off on top
posting, depth of quoting, typos, etc makes the list a hostile place.

If you don't have something nice or helpful to say, don't say it.

If you need more info, ask for it. If you suspect they don't know what
they're doing, offer some assistance on how they can get that info.

Quite frankly, if I were a newbie and I had a question and were met with
such hostility, I'd think twice about all that stuff about the value of
"the community".

Thanks for listening.
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