On 17/02/12 22:18, T.C. Hollingsworth wrote:

On Feb 17, 2012 4:28 PM, "Bob Goodwin" <bobgood...@wildblue.net> wrote:
>
>   This is a new install F-16/64 recently updated. Xsane is unable to
>   detect the HP Scanjet 5370c scanner. Reports "no devices available."
>
>   It appears to be detected as a USB device:
>
>       [bobg@box6 ~]$ lsusb
>       Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>       Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>       Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>       Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>       Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>       Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse
>       (4-button)
> Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
>
>   I do not usually have trouble getting this scanner working, normally
>   just yum install xsane and it's ready to go. Not so today however
>   and of course I needed it working half an hour ago!
>
>   Need help troubleshooting.

Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.

I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.

HTH.
-T.C.


   Did that before posting my message. hp-setup finds the HP-6840 on my
   LAN when I give it the address, not before, but can not find
   anything on the USB, reports "no device found," not even when I give
   it the ID "03f0:0701."

   I'm beginning to suspect the scanner has died.

   I have posted on the Sane mailing list this morning. Perhaps it
   could be a missing driver problem?

   Tnx,

   Bob



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